14 DAY SATISFACTION GUARANTEE: We warranty that every item you buy will be free from manufacturer's defects. Should a problem occur due to a defect (not abuse, alteration, or normal wear), you may return the item for a replacement within 14 days as long as it is in new condition, with the original packaging. Call 760-757-1440 for return authorization number and shipping instructions. IN ADDITION to getting a return authorization number, send the product, prepaid, together with an explanation of the defect, and $4.95 (international is twice as much) plus 40¢ for return freight and tracking, to the address shown above. Items returned without authorization will not be accepted. In the event that we authorize the return of a non-defective product, there will be a 15% restocking fee. You may return bracelets, statues or devices in "as new" condition and we will refund the purchase price. Shipping & handling charges are non-refundable. Tapes, CDs, books, and nutritional items are not returnable Go directly to Wild Divine, HeartMath, AMAZON.com or CoverAction Pro for any of their items. Audio Programs, eCD, eBook or software downloads - no refunds. | 
